What are your products made of?
You can find all specific details about an item on the product description. If you want to know more details, do not hesitate to contact us.
How does shipping work?
All our products are subjected to a period of handling before being shipped.
99% of our orders leave the warehouse between 5 to 10 business days after the order has been placed, Personalised products typically takes 10-15 days.
- You will receive an email confirmation when your order gets shipped along with a tracking number.
- All current delays are shown on Banner above product menu.
When will I receive my order?
You can follow your order through tracking number, which gives up to date info.
I ordered two products, but have received only one ... what's happening?
With some orders, we ask the warehouse to split the items to eliminate the risk of custom or import charges. Depending on the location, this often means that larger orders will be broken up in to separate packages. It is quite normal that you receive a product a few days before the other.
Not only does this help to avoid unexpected import charges, but it also means that your packages will show up more quickly.
How can i can cancel or modify my order?
Cancellations and order modifications can only happen within 24 hours after you placed your order, after that, the order is processed and can't be modified. Contact us at info@LittleSquiffy.com.au if you want to cancel or modify your order.
I have a question, where do i ask?
Our team is available at info@LittleSquiffy.com.au